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Find what you need in our searchable FAQ.

Can I use the library's WiFi?

1181 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Nov 12, 2021    WiFi

Yes.  The wifi is on 24 hours at all ARLS branches, and is accessible from the library parking lots.  The password for all libraries is “yourlibrary.”


My library card is expired. How can I fix this?

932 views   |   0 Vote this question as useful.   3 Vote this question as not useful.   |   Last updated on Jun 10, 2022    Library Card / Digital Access Card

We can renew accounts by phone or in person. 

Stop by, call the library, email us or use the chat feature. Please have your driver's license and library card number available.


What is Overdrive?

928 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books Overdrive / Libby

Overdrive is the library’s ebook and audiobook provider. The app used to read or listen to books is called Libby. 


I read that the Library offers access to The New York Times. How do I do that?

893 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Nov 12, 2021    Databases / GALILEO

To access The New York Times, go to http://www.athenslibrary.org/online-library/magnews/new-york-times

Click "Access from Outside the Library,"  and log in to GALILEO.

The next screen is the redemption code from the NYT. Click on Redeem. You'll be taken to a page from the NYT, where you'll enter your login information or register for an account. The code is good for 24 hours.


What is eRead Kids?

882 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books eRead Kids

eRead Kids is a digital library for kids in pre-K to fourth grade,  featuring nearly 20,000 electronic and audio books.


Where can I find the app for Overdrive?

880 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books Overdrive / Libby

The Overdrive app is called Libby, and is available for download for Kindle Fire, Android and Apple devices. You can find the app by searching your app store or follow the links on this page https://help.overdrive.com/en-us/devices.htm


I don’t have a library card. How can I access online materials?

865 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Library Card / Digital Access Card

You can sign up for a digital-only library card and take advantage of everything on our website, including our downloadable collection of digital e-books, audiobooks and magazines.

Follow this link to the Digital access card application.

Learn more about signing up for PINES here.


How do I access eRead Kids?

835 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books eRead Kids

Follow this link to the eRead kids page. To login in, enter your PINES card number and PINES account password.


Can I check out a park pass?

814 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Jun 10, 2022    Park & Museum Passes

Through partnerships with Georgia Public Library Services, our libraries are able to offer passes and discounts to many parks and other attractions in the state. Included among the passes are: 

  • Zoo Atlanta
  • Georgia State Parks and Historic Sites Park Pass
  • Chattahoochee Nature Center Family Pass
  • Go Fish Education Center
  • Center for Puppetry Arts
  • Museum of History and Holocaust Education at Kennesaw State University
  • Michael C. Carlos Museum

Please see the GPLS Partnership website for the list of all partnerships. 

Please call your library to check the availability of each pass.


Is there an app for eRead Kids?

814 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books eRead Kids

Yes. There are apps available for Kindle Fire, Android and Apple devices. You can find the app by searching your app store for Axis 360. Instructions can be found on this page: https://bakerandtaylor.force.com/axis360/s/article/Getting-Started-with-Axis-360-on-Mobile-Devices


How do I add the library to Libby?

799 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books Overdrive / Libby

In the “Add Library” section, search for Athens Regional Library System. It will be listed underneath Georgia Download Destination. Tap to add it. Then just enter your library card number. 


How do I access books in Libby?

787 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books Overdrive / Libby

Download Libby, the Overdrive app, from your app store.  It requires a library account, so if you don’t have one, please fill out the form to apply for a digital access card


I’m getting an error message when creating my eRead Kids account. What can I do?

785 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books eRead Kids

Your PINES account may be expired. Please contact the library using this form or contact us via the Chat service so that we can check your account.


When can I return my checked out items?

762 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Jun 10, 2022    Returns

Our book returns are open every day. You can return items anytime.

In Athens, books may be returned to the bookdrop or in the automated return windows.


Can I access Ancestry Library edition from home?

753 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Jun 09, 2022    Databases / GALILEO

Ancestry Library Edition is not longer accessible remotely. To use this database, please come to any of our Athens Regional Library System locations. 


How do I get help using Libby?

748 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books Overdrive / Libby

We have a tutorial available here: https://my.nicheacademy.com/athenslibrary/course/1451

Overdrive has a help section that may answer any questions you have: https://help.overdrive.com/en-us/home.htm


Can I return ebooks early?

743 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on May 27, 2021    Digital Books Overdrive / Libby

Yes! In fact we encourage you to return items that you've finished so another patron can check them out. To return items in Libby
  • Go to Shelf, then select Loans.
  • Tap Manage Loan.
  • Tap Return Early, then Return.

I’m getting an error message when creating my Overdrive account. What can I do?

722 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Nov 12, 2021    Digital Books Overdrive / Libby

Your PINES account may be expired. Please contact the library using this form, use our chat service, or call your library.


How can I suggest a title for Libby?

702 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Jun 09, 2022    Digital Books Overdrive / Libby

You can request items be purchased for Libby, but you have to use the website rather than the app. To do this:

  • Go to the Georgia Download Destination website https://gadd.overdrive.com/gadd-200/content
  • Log in to your account
  • Search for a title or author
  • Items available will show first. Items not owned by GADD will appear under the heading "Didn't Find What You Were Looking For?"
  • For any of those, you can click "Recommend," then enter your email address

What is TumbleBooks?

685 views   |   0 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Nov 12, 2021    TumbleBooks Digital Books

TumbleBooks is a digital book provider that offers a wide selection of ebooks and audiobooks for children. 


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